I kind of paid attention earlier this week, when the news broke that the Texas Department of the Comptroller had accidentally placed the names, Texas driver’s license numbers, and social security numbers of 3.5 million people on an Internet-accessible server. It happens, I suppose.
It wasn’t until I was driving in yesterday that I heard the tidbit of information that made me nervous: the identities that were leaked were of people who participate in the Public Employees Retirement System and the Teacher’s Retirement System. The last one is the one I’m enrolled in.
Anyone would be sensitive to the possibility that their identity might be floating about on the Internet. I used to joke that anyone who tried to steal my identity would ask for a refund, but that’s not the case anymore. I’ve worked hard to get my credit back together after the havoc that grad school wreaked upon it, and I’m starting to think seriously about replacing my car after the summer (there’s nothing really wrong with it, but with over 110,000 miles on it, I’m starting to wonder how much longer that’s going to be the case).
The radio program that I was listening to mentioned that the comptroller had set up a Web site with information for those who were concerned that they might be affected by the leak, and when I got to the office, I decided to look it up.
Well, it turns out that there IS a Web site.
I’ve seen useless Web sites before. This is probably a contender for the top prize in that category.
Official notifications are being sent to the parties affected by the leak (which was discovered two and a half weeks ago) by regular US mail. Those who are impatient to find out are directed to a Web site which tells you the following things:
- You cannot use the Web site to determine if your information was among the data leaked;
- You can call a toll free number for more information;
- The State of Texas assumes absolutely no liability for leaked data;
- The State of Texas will not help you in any way if your data was leaked and someone steals your identity as a result because, as it turns out, it would be too difficult to prove that the state leak was actually responsible for your stolen identity. (this last bit isn’t actually on the Web site, but it’s pretty clear.)
So I called the number.
Here’s what happened. The phone rang. Then a voice mail picked up.
“Hello. Thank you for calling the Texas Department of the Comptroller Hotline. All of our operators are busy. We are experiencing very high caller volume right now. As a reminder, our hotline is open 24 hours a day. Please call at a less busy time. Or look at our Web site [gives Web site address].
Good bye.”
And the call was disconnected.
So, in other words: they really want you to wait for the letter to show up, which will advise you that your data has been leaked. And that’s it. Have a nice day!
And in the meantime, our state legislature is debating really important bills, like the one state rep Leo Berman introduced that would ban sharia law in Texas because, and I’m not making this up, he HEARD ON THE RADIO that it might be an issue (I enjoy the section of the article that details how tired the mayor of Dearborn, Michigan, is of reiterating that the city is not under Islamic law).
There are times I really don’t mind being a Texan. This … ain’t one of ‘em.
Update, Saturday, April 16: got my letter today. Data compromise confirmed. Fraud alert filed with the credit agencies. Mother f***er.




